|
Policies & Guarantees
Policies/Guarantees: All specimens guaranteed feeding and
outwardly healthy unless otherwise noted. Live arrival guaranteed.
24 hours allowed for return if you are not happy with the specimen
or you feel it was the wrong specimen. All claims must be made
within 3 hours of receipt for DOA's. We can be contacted by phone
or e-mail. Proof may be required. I.E. Photos or return of dead
specimen. We ship next day on UPS, Airborne Express, USPS (No
snakes) and most Major Airlines. No guarantees if customer
requests alternative shipping methods. Venomous not sold to
minors. Venomous shipped via Delta airlines as per IATA
regulations. Customers responsible for checking legalities of
possession of species within their area. No cash returns on
claims. Specimens will be replaced or a credit issued. All
payments are final.(non-refundable) All deposits are final.(Non-refundable) On
deposits, full payment must be made within 30 days or the deposit
will be forfeited.A cash return is issued only if we fail to
provide specimens ordered or we feel the specimens are not of
acceptable quality.
No box charge for U.S. shipments. Please advise of any adverse
weather conditions. We may delay shipping if we feel weather is
not conductive to ship. No guarantee if person is not a address to
receive shipment or if shipment refused. All shipping charges are
the customers responsibility unless otherwise arranged. By
purchasing you agree to these terms. No open accounts. We accept
Cashiers check, Money Order, Bank Check. We will accept Pay-pal,
Master Card and Visa Soon.
Export: Live arrival Guarantee. CITES fee:75.00/shipment. Export
Fee:150.00/shipment. 50% deposit required to process shipment.
Balance due before shipping. Box fees may apply. Health
certificates:25-50.00/shipment.
|